Ronald Robertson

Claudia Steward

Tech Enthusiast
  • Emailc******
  • Phone+1 (706) 714–****
  • LocationAthens, Georgia, USA

About Me

Accomplished IT Professional with 6 years of experience and support. Recognized team member who has contributed to the assistance of both common and unusual problems. Bilingual in English and Spanish.

My Skills

Web Design60%
Web Design
PC Troubleshooting85%
PC Troubleshooting
Operative Systems90%
Operative Systems
Server Applications70%
Server Applications



Technological University of Havana (CUJAE)
Sept 2012 - Jun 2019

Completed coursework in Calculus I, II, III; Electric Circuits I, II, III; Programming Language C++.

Bachelors of Science and Letters
July 12, 2011

With a focus in Mathematics and Computer Science.


Informatics Technician / CEDIPAD
July 16, 2018 - Nov. 10, 2019

• Manage the Departmental website
• Coding for Website Landing page design
• Web Application Coding and Testing prior to Certification and approval.
• Support to other team projects.

Informatics Technician / Technological University of Havana (CUJAE)
Dec. 12, 2013 - July 10, 2018

• Respond to requests for service and engage in proactive computer support for units in Physics College, Electrical Engineering College, Computer Science Engineering College, Biomedical College.
• Provide support for desktop and laptop computers (Windows, Mac, Linux) including security, networking, peripherals, hardware, and software.
• Perform some server-side tasks in collaboration with colleagues. 
• Troubleshoot wired and wireless networking on an as-needed basis. 
• Provide front-line support for technology-enhanced classrooms, computer labs, and videoconferencing. 
• Develop documentation, presentations, and training materials for clients and other audiences. Provide training on an as needed basis. 
• Consult with faculty and staff and recommend appropriate IT solutions; keep faculty and staff informed about policies and practices in IT.
• Manage PC based instructional labs including 24 Windows desktops.
• Perform the Department's yearly inventory as the Departmental Asset Manager.

Entrepreneurial Experience

Co-owner / Cell Phones and Accessories Business
2019 – 2020

• Successfully co-owned a business specializing in the sale of cellphones and accessories.
• Managed multiple aspects of the business, including inventory management, customer service, and marketing.
• Gained valuable insights into the business side of the mobile industry.
• Demonstrated strong organizational skills, dedication, and the ability to thrive under pressure.
• Leveraged these skills to contribute effectively in a fast-paced environment.
• Acquired extensive knowledge of Android and iOS operating systems.