Technological University of Havana (CUJAE)
Sept 2012 - Jun 2019Completed coursework in Calculus I, II, III; Electric Circuits I, II, III; Programming Language C++.
About Me
Accomplished IT Professional with 6 years of experience and support. Recognized team member who has contributed to the assistance of both common and unusual problems. Bilingual in English and Spanish.
My Skills
Web Design
PC Troubleshooting
Operative Systems
Server Applications
C++
English
Spanish
Resume
Education
Bachelors of Science and Letters
July 12, 2011With a focus in Mathematics and Computer Science.
Experience
Informatics Technician / CEDIPAD
July 16, 2018 - Nov. 10, 2019
• Manage the Departmental website
• Coding for Website Landing page design
• Web Application Coding and Testing prior to Certification and approval.
• Support to other team projects.
Informatics Technician / Technological University of Havana (CUJAE)
Dec. 12, 2013 - July 10, 2018
• Respond to requests for service and engage in proactive computer support for units in Physics College, Electrical Engineering College, Computer Science Engineering College, Biomedical College.
• Provide support for desktop and laptop computers (Windows, Mac, Linux) including security, networking, peripherals, hardware, and software.
• Perform some server-side tasks in collaboration with colleagues.
• Troubleshoot wired and wireless networking on an as-needed basis.
• Provide front-line support for technology-enhanced classrooms, computer labs, and videoconferencing.
• Develop documentation, presentations, and training materials for clients and other audiences. Provide training on an as needed basis.
• Consult with faculty and staff and recommend appropriate IT solutions; keep faculty and staff informed about policies and practices in IT.
• Manage PC based instructional labs including 24 Windows desktops.
• Perform the Department's yearly inventory as the Departmental Asset Manager.
Entrepreneurial Experience
Co-owner / Cell Phones and Accessories Business
2019 – 2020
• Successfully co-owned a business specializing in the sale of cellphones and accessories.
• Managed multiple aspects of the business, including inventory management, customer service, and marketing.
• Gained valuable insights into the business side of the mobile industry.
• Demonstrated strong organizational skills, dedication, and the ability to thrive under pressure.
• Leveraged these skills to contribute effectively in a fast-paced environment.
• Acquired extensive knowledge of Android and iOS operating systems.